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Alps ALQ324e (And Others) Not Printing Last L |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Solutions: When a customer using Alps ALQ324e printer on Novell 2.15 printed from WP 5.1, the last line would not print, it would just disappear. His port and everything else was set up fine. The Dot-Matrix printer group suggested following the steps below to add another Line Feed code in the PTR Program: It worked beautifully! 1. Go into the PTR Program 2. Retrieve the .PRS file 3. Press Enter on the printer name 4. Press Enter on Initialize and Reset 5. Go to Reset End of Print Job 6. ALWAYS press the Right Arrow key then Left Arrow key BEFORE typing anything or you will delete the whole line of codes. (If this should happen, press F1 to restore). Placed [10][13] in front of the first code on that line. This same fix may apply to other dot-matrix printers. If this corrects the problem, write up a quick STR including customer information (no files needed) so that Problem Resolution will know how often this is occurring and if the driver needs to be changed. |
Answer:
Details:
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