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HP LaserJet IIP - Unable to Download Two Larg
DocumentID: 641970
Revision Date: 29-Feb-96 8:18:41 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When printing to an HP LaserJet IIP using Type Director fonts, a customer was unable to get two fonts to print in their respective typefaces on the same page. For example, the customer had Univers 50pt and Uncial 50pt. If Univers came first in the document, then both lines of text printed in Univers. If Uncial was first, both lines printed in Uncial. The customer noticed that as the print job downloaded fonts to the printer, only the first font was downloaded. Solutions: Each font required nearly 300K of memory to be sent to the printer. WordPerfect, by default, only allows 350K for soft fonts for this printer. The customer changed the Total Quantity of memory for soft fonts from the Select Printer: Cartridge/Fonts/Print Wheels menu to 700K. This allowed the customer to print both fonts on the same page.

Note: This customer had more than 1.5M of memory in his printer, and thus he had room for both of the fonts in the printer. Be sure to check printer memory before suggesting this change to customers.

Answer:

Details:


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