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Control Printer Prompts Twice For Single Form |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: After pressing G for Go once in the Control Printer, the customer gets another message "Action: Return Paper To Original Location, Press G To Continue." However, her document prints prior to her pressing G the second time, which she has to do to clear Control Printer. Solutions: The customer had all of her forms set up for manual feed except for the legal form. The legal form was set for Bin 3 and Prompt to Load was set to yes. WordPerfect will try to go back to a continuous 8.5" x 11" form if one is available. After printing the letterhead, the only form available for WP to select was her legal form, which was set for Prompt to Load, Yes. Consequently, there was one continuous form (Legal). However, it's prompt was set to Yes. The problem is that in this situation, every paper definition available to WordPerfect requires someone to put paper into the printer manually or to be prompted, including the default definition. After changing her legal form, Prompt to Load to No, the problem was corrected. Another option would be to edit the .PRS file so that WP does not require the user to press "G" to continue in this case. The following steps can be used to make this change: 1. Enter the PTR program and retrieve the .PRS file 2. Press Enter on the printer 3. Move to Miscellaneous Questions and press Enter 4. Move to Manual and Continuous Forms Are Fed In Same Place and remove the asterisk that is marking it 5. Exit and save 6. Update in WordPerfect |
Answer:
Details:
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