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GRAB.COM - Image Looks Different Between WP 5 |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: A image captured with GRAB.COM works fine in WP 5.0. However, when the customer uses GRAB.COM from WP 5.1, the image loses about 50% of the resolution when the user retrieves it into WP 5.1. Also, if the user retrieves the image captured in WP 5.0, he must resize the image in WP 5.1 Solutions: The problem is that earlier versions of WP 5.0 used a 4x4 matrix for printing colors. In the meantime, HP standardized the industry by using an 8x8 matrix. This gives more options for color variation when WP uses halftoning to represent colors and shades. Almost all customers have rejoiced in this change because of the options now available for scanned and captured images. This customer liked the darker image because he was capturing a cyan colored screen. Cyan was represented as a darker shade in earlier versions of WP 5.0, but now it looks a little lighter. The only choice this customer has is to return to an older version of WP. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |