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Error Message: "Backup File Deleted Due To Di |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: The customer is using the Timed Backup feature. While editing a document that had just been generated, the customer received the error message, "Backup File Deleted Due to Disk Error." Upon this, the customer attempted to save the file to both the floppy and the hard drive. Both attempts gave the customer an "Error 6" message. Backup files are not listed in the directory and the customer is not able to save the document to any directory. Solutions: According to Development, the WordPerfect program does the following during backup: 1. The backup file is generated. 2. The output routine for saving the file is called. This is the same routine called for F10 or F7. 3. When the routine is finished, a check is made for the status of the carry flag. If the carry flag is set, meaning the save routine ran into some problems, the error message "Warning, Backup File Deleted Due to Disk Error" is displayed. The carry flag can be set by several different problems, such as: bad disk, hard drive in a state where WP can't access it, etc. This problem cannot be duplicated in-house. Consequently, the problem will not be addressed by Development until a customer can give us more information to duplicate the problem. |
Answer:
Details:
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