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HP LaserJet 4 - Graphic Prints Too Big With H
DocumentID: 604543
Revision Date: 29-Feb-96 1:30:36 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A graphic prints larger than expected on an HP LaserJet 4 printer, when Graphics Quality is set to High in WP. Graphically created characters also print too large. Solutions: This problem occurs when the printer sets itself to 300 dpi because it does not have enough memory to image the page at 600 dpi. If the user is printing raster images, the output will be enlarged (approximately 4 times as large) because the driver will be sending 600 dpi data and the printer will be printing at 300 dpi. The printer ships with 2M of memory, but requires at least 5M of memory to image the page for 600 dpi printer resolution. If the user does not have extra memory, and the printer receives a command for 600 dpi resolution, the printer will switch to 300 dpi (W5 Job 300/Ltr will display on the printer display panel) due to lack of memory. Data will be sent to the printer at 600 dpi and the printer will print it at 300 dpi. The mismatch causes the raster images to be enlarged.

To work around the problem, change the Graphics Quality in WP to Medium (or set the Text Quality to Draft which forces the entire job to print at 300 dpi), or add memory to the printer (at least 5M total).

To work around the problem, change the graphics quality in WP to Medium, or add memory to the printer (at least 5M total).

Note: Graphically created characters use the Text Quality setting instead of the Graphics Quality setting. If Text Quality is set to High, the graphic characters will print at 600 dpi. To work around the problem, set the Text Quality to Draft (Shift-F7, T) and do not set Graphics Quality to High (Shift-F7, G). The best solution, however, for both problems is to add memory to the printer.

Also, the problem may occur with the Windows driver, but not with the WP driver. Or, the problem may occur with the WP driver, but not with the Windows driver. This happens because the drivers can send different codes and information.

Answer:

Details:


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