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Installation Giving Diskette Error Messages |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Solutions: A customer using a 386 computer with an option to have it in Turbo mode was having problems with the WordPerfect 5.1 installation. The user found that if he had installed WordPerfect once and then later wanted to use the same diskettes to run install again he would receive a message part way through indicating that the diskettes were corrupt and to contact Customer Support. After working with several copies of the diskettes the user finally tried taking the machine out of turbo mode before running install. After making the change the errors no longer occurred. Having a 386 computer in Turbo mode can also caused the installation to lock. If the customer does not have a turbo button, try exiting to DOS and press Ctrl-Alt-S. Press the Down Arrow key until CPU SPEED is reached. Use the Left or Right Arrow keys to change the speed to SLOW. Press F10 to exit and reboot. Another customer encountered this same type of problem using a 286 machine. However, entering the turbo mode corrected the problem. *This information is given as a troubleshooting option. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |