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Entering WordPerfect Causes Modem To Initiali
DocumentID: 654208
Revision Date: 29-Feb-96 8:29:29 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: Entering WordPerfect causes the customer's modem to initialize. At the WP introductory screen, the light on the modem goes on. The customer has a bus mouse selected. Solutions: WP was sending some nulls to the COM1 port. By selecting MOUSE.COM and then auto-selecting the mouse, the problem no longer occurred. This problem may occur when customers upgrade from a release prior to 05/31/91 to this release or later. On the 05/31/91 release, Development added support for more mice. As a result, the .IRS file was reorganized, which can cause problems with the selections in the .SET file. Reselecting or auto-selecting the mouse will correct the problem.

*This information is given strictly as a troubleshooting option.

Answer:

Details:


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