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Error "Access Denied .BV1" Upon Entering WP
DocumentID: 652381
Revision Date: 29-Feb-96 8:29:15 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The message "Access Denied .BV1" appeared as a user entered WordPerfect. The customer was running WP on a Novell network, version 2.15 and had just entered their user initials when the message appeared. The user tried to delete the .BV1 file, but was unsuccessful. Solutions: The message "Error Access Denied - WPxxx}.BV1" occurs on a network when WordPerfect attempts to create its temporary files but was unable to delete an already existing temporary file.

Some troubleshooting options for this error are listed below:

1.      This error could appear if a user had the same user initials as someone else on the network.

2.      Also, the problem could occur if a user reboots while in WordPerfect then moves to another station and attempts to start WordPerfect with the same initials. On Novell NetWare if you move stations as described above you'll have to wait for the Netware "Watch dog" feature to clear the network connect to the temporary files before starting WordPerfect again; this usually takes 15 minutes.

3.      This error can occur when the .ENV file is missing on the Novell Network.

4.      The "Access Denied WP{WP}.BV1." error also appeared when running WP on a Banyan Vines network. The error appeared when the second user logged into the network because there was not an environment file on the network. Creating an environment file with the commands /NT=2 and /PS-F:\WP51\ENV at the very beginning eliminated the error.

5.      Another thing to check when this error appears is the number of directory entries available. On a Novell 286 system, the directory entries can be checked with the CHKVOL command; on a Novell 386 system, they can be checked with the VOLINFO command. These utilities reside in the PUBLIC subdirectory. Directory entries should be greater than 0.

      Note: When running on a network, the error generally appears as "Access Denied WPxxx}.BV1."

6.      One user corrected this error by removing a program named Perfect Track from memory and rebooting the computer. The user could then delete the .BV1 file and was able to enter WP without the error.

7.      Another user received this error when starting WP from Shell or from the C:\ prompt. The error did not occur when the user started WP from the C:\WP51 prompt. This user had 509 files in the root directory of the hard drive. The root directory can only hold 512 files. On the 513th file, the user will get an access denied error. To correct the problem, the user deleted some of the excess files. You could also use the WP/D- \ startup option.

Answer:

Details:


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