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Unable To Enter License Number On UK Version
DocumentID: 601980
Revision Date: 29-Feb-96 1:29:26 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When the customer types WP at the C: prompt, she gets the message to type her license number. She types it in, but the prompt repeats. Pressing Enter exits her back to a DOS prompt. Why is WordPerfect not accepting the license number? Solutions: When entering the license number, the customer was forgetting to enter the 044 prefix at the beginning of the number. On all international versions you must have at least a 9-digit number or the program will not accept the entry. After she included the 044 prefix, it worked fine.

Answer:

Details:


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