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"Can't Find Virtual Files" When Scrolling Th
DocumentID: 637954
Revision Date: 29-Feb-96 3:04:47 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: A customer couldn't scroll through his document using Home, Home, Down Arrow without getting the error, "Can't Find Virtual Files." He was using a network, but WordPerfect was running stand-alone.

To fix the problem, the customer took the following steps to change the file to an ASCII file:
1.      Went to a DOS prompt and changed to the WP directory, e.g., C:\WP51
2.      Typed convert to enter the Convert program
3.      Typed the input filename and output filename
4.      Chose 1 from the Convert menu (WordPerfect to other format)
5.      Chose 7 (ASCII Text file)

When the customer went back into WP, the file retrieved and would let him scroll through without any further problems. Note: The document no longer had the formatting codes, but at least the text was salvaged. This process can be used as a workaround for customers who may have damaged files.

Note: This way of correcting a problem is not recommended. Please see memos ALL_8554D and ALL_9411L for more information.

Answer:

Details:


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