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Printing An Envelope After A Letterhead Page |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: When the customer tries to print an envelope, the envelope form will not pull from bin 5 (envelope tray) if a letterhead paper type has been selected on the previous page. If the previous page is defined as Standard 8.5" x 11", the envelope will pull fine from bin 5. Everything works fine if the customer prints the envelope by itself. The problem seems to stem from the combination of the letterhead paper type on the first page and the envelope paper type on the second page. The customer is using the HP LaserJet IIID Solutions: Development stated that this is an .EXE problem. This problem has been assigned a low priority. Problems that have been assigned a low priority are subject to review, and may change if the reported number of customer calls increases. If you receive calls on this, please submit the problem as a candidate for the Hotlist. |
Answer:
Details:
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