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Troubleshooting Bitstream 3.0 Installation Pr |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Solutions: Are they using DOS 3.1 or higher? Are they using a laser printer? What are the dates of WP.EXE and .ALL files? Are they using TSRs? Remove them--now does it work? How much disk space is available? Was the .ALL file updated (with a new date and WPRINT.ABK [5.0] & WPRINT.AB)? What type of computer are they using? It must be AT-compatible. Were there any errors reported in Showlog? Did they check the Bitstream Installation Guide for hints? Are they using backup copies or the original program disks? Did they use DISKCOPY to copy the disks if they are using backup disks? |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |