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WPInfo Not Executing
DocumentID: 650351
Revision Date: 29-Feb-96 8:28:59 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer was having problems with WPINFO not executing. The problem was found to be with the CONFIG.SYS file. After going through the CONFIG.SYS file the user isolated the problem to be from Tallgrass Technologies and the way they drive their model 1040i internal 40 meg tape unit. (Instructions said to be the last driver in the CONFIG.SYS.) Everything works fine just doesn't allow WPINFO to work. Solutions: WPInfo is only designed as a diagnostic tool for Support. Unfortunately, the Tallgrass device appears to make some conflicting calls which do not work with WPINFO. If you receive additional calls regarding this type of problems, please submit an additional STR or call me so that we can try to isolate the problem.

Answer:

Details:


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