Top Navigational Bar

IQ Engineering Cartridge - Extra Space Betwe
DocumentID: 628421
Revision Date: 29-Feb-96 1:42:28 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When using the Attribute feature for italic or when choosing the italic font with the IQ Super Cartridge 2 used with the HP LaserJet Series II printer, an extra space is inserted between some characters.

To duplicate from a blank screen, the user typed THIS IS A HELVETICA 10 POINT, four times. One was unchanged, one used bold, one used italic and the last one used italic and bold. The last two sentences have an extra space between the A and the 10 (about 2mm larger than the space between any other character in any of the other sentences). The same thing happens when you select the italic font by itself. Kerning is set to No, and Full Justification is turned on. Solutions: The reason the user could not get bold and italic at the same time is because the IQ Super Cartridge does not have a Helvetica 10pt Bold Italic font.

Use the following steps as a workaround for customers who do not have the font Helvetica 10pt Bold Italic font. This change will not be made to the printer driver.
1.      Retrieve the .PRS file into the PTR Program
2.      Press Enter on the printer name
3.      Press Enter on Fonts
4.      Press Enter on (SC2) Helv 10pt Italic
5.      Press Enter on Automatic Font Changes
6.      Press Enter on Bold
7.      Press Backspace
8.      Press F7 to save the file and exit the PTR Program

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.