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"Error Printer Not Selectable"
DocumentID: 650064
Revision Date: 29-Feb-96 8:28:56 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: The error message "Error (printer name) Not Selectable" appeared while a customer was trying to select printers on a two floppy (720K) system.

When selecting a printer on a two floppy system, the user is prompted to switch disks several times. The user at one point had mistakenly placed the WP 2 disk in drive B when the program prompted for it to go in A. With this mistake, the printer disk ended up in the A drive with the WP disk in the B drive. After moving the disk to the proper location (WP in A and printer in B), the error no longer appeared.

When running Install, an option is available which asks "Install .ALL File?" If this option is selected, the .ALL file will be installed and the printer definition can be selected from within the program.

This same error may occur on a hard drive if the path for the location of printer files is incorrect. You may want to check the path in Custom Installation also.

Answer:

Details:


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