![]() |
"Please Wait" Appearing Upon Entering WordPer |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: When a customer running on a network enters WordPerfect 5.1, no matter what workstation they are at, it locks on the message "Please Wait." Solutions: If the program is locking on any station, there usually is a network address being used twice. Have the systems administrator check this. Listed below are more troubleshooting options for when WP locks at the opening screen: 1. Run FIXBIOS 2. Use the /NE/NC/NK/NH/NF/MONO/D-A:\ startup options all together and then in different combinations 3. Use the /ND/NP startup options if the customer is using the 03/09/92 interim release or later 4. Use the /X startup option. If this option works, you will need to follow the process outlined in Folio memo 25718W. 5. One user who had both HIMEM.SYS and EMM386 in the CONFIG.SYS file corrected this problem by adding NOEMS to EMM386 and UMB to DOS=High (i.e., DEVICE=EMM386.EXE NOEMS DOS=HIGH, UMB) |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |