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HP LaserJet IIID - Different Results Each Tim |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: Every time the customer sent a print to disk file or a regular file to the printer, he got different results. The first time, all lines would print fine. The second time, only the 3rd, 4th, 9th, 13th, 17th, and 21st lines would print correctly. The other lines would print with a dot-matrix type of look. The third time, the problem would occur with different lines. This problem only exists on one workstation. They are using an HP LaserJet IIID printer. Solutions: The problem can be corrected if the initial pattern fill for black that is sent through the driver is removed. This can be done by following these steps: 1. Retrieve in the .ALL file into the PTR Program and select the HP LaserJet III or IIID printer (Depending on which one they have). 2. Select Attribute Methods. 3. Select Color and type an asterisk beside Color not supported. 4. Exit, save, and replace. 5. Update in WP (Shift-F7, S, U). *This information is given strictly as a troubleshooting option. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |