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Can't Use Mouse In WP Running Under Windows 3
DocumentID: 637367
Revision Date: 29-Feb-96 3:04:35 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is running WordPerfect 5.1 for DOS under Windows 3.1 as a windowed application. According to Windows it is possible to use a mouse in a DOS application while it is running in a window in Windows 3.1. The customer's mouse works in other DOS applications, but not in WP 5.1 DOS. He gets an error message "System Violation, Close All Applications And Restart Windows" when he selects his mouse in WP 5.1 DOS. Solutions: The customer was using an older version of the Logitech mouse driver which he loaded in the AUTOEXEC.BAT file. The customer called Logitech and received the new driver for the mouse from Logitech's BBS. The problem no longer exists.

Another user was not able to use the mouse in WP 5.1 DOS running in a window because he had selected a Windows 3.0 video driver. Selecting the Standard VGA Windows 3.1 video driver corrected the problem.

Answer:

Details:


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