Top Navigational Bar

Print Overrun - Error 21 - Printing Graphics
DocumentID: 619293
Revision Date: 29-Feb-96 1:38:33 PM

The information in this document applies to:
WordPerfect® 6.0 for DOS

Problem

Symptoms: The message "Error 21: Print Overrun" displayed on the printer when a user printed a one-page document with graphics to an HP LaserJet 4 printer at High Quality. Solutions: To correct the problem, the user followed the steps below to turn Page Protect on:
1.      Take the printer off-line
2.      Press Menu until Job Menu shows in the printer window
3.      Press Item (Page Protection = xxx shows in the window)
4.      Press Plus until Page Protection = LTR displays
5.      Press Enter (an asterisk should appear next to LTR)
6.      Place the printer back on-line

FYI:
Another user received the "Error 21" message on the printer, with Page Protect turned on, when printing a document with several graphical font changes. The same error occurred when a user printed a document containing multiple graphics boxes on one page, with Page Protect turned on. When these users printed the documents graphically, the error no longer occurred.

Page Protection Minimum Memory
(Includes 2M of internal memory)

Page Size            300 DPI      600 DPI

OFF                  2M            2M
LTR/A4            2M            6M
LGL                  3M            6M

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.