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Spaces Not Underlined - Printed To Mannesmann |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: Spaces are not underlining when printed to the Mannesmann Tally MT910 printer in WordPerfect 5.1. The spaces are underlined in View Document. Solutions: This problem could not be duplicated at WPCorp with a Mannesmann Tally MT910 printer using ROM BIOS SW:700565, Revision J. The customer's printer had ROM BIOS SW:700535, Revision D. The customer was contacted and given the information to try upgrading the printer's ROM BIOS to Revision J or higher. Since WPCorp hasn't confirmed the ROM upgrade as resolving the problem, please use this information as a troubleshooting step. How/Why: The customer's printer didn't have any problems printing underlined spaces in WordPerfect 5.0. The problem only became apparent when upgrading to WordPerfect 5.1. This helps conclude that the ROM revision upgrade will probably resolve the problem, because when Printer Development writes the latest printer drivers they usually write them with the most current ROM revision available for the specific printers. When the drivers were written for WP 5.0, ROM Revision J probably wasn't available. |
Answer:
Details:
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