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Error Message: "Printer Not Selectable"
DocumentID: 651511
Revision Date: 29-Feb-96 8:29:07 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: The "Printer Not Selectable" error message appears when there is not enough available disk space to install the .ALL printer file. A subsequent error message from this same problem is, "Invalid Printer File."

"Printer Not Selectable" can also appear if an incorrect path is specified. There are two places users should check for the path.
1.      First, check the Location Of Printer Files in WordPerfect Setup, Shift-F1, 6, 4.
2.      Next, check the Location Of Printer Files in the Install program. From the main Install menu, choose Custom Install, 2 for Install Files To: and make sure that 4, the path for Printer Files is the same specified in WordPerfect Setup.

Some customers have been able to eliminate the message by changing to the hard drive directory, C:\WP51 and typing A:INSTALL. Others, who receive the error when installing a printer, have found the error to be caused by using two printer disks from different release dates. Changing to use disks from the same date should eliminate the error.

Another customer found that booting vanilla allowed them to install the printer.

Answer:

Details:


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