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#6159-Printer Not Selectable
DocumentID: 9945
Revision Date: 27-Feb-97 7:28:57 AM

The information in this document applies to:
WordPerfect® 6.0 for DOS

Problem

When installing a new printer driver through the WordPerfect Install Program, the error ôPrinter Not Selectableö occurs.

Answer:

The error occurs when the printer .ALL file already exists. The Install Program does not replace an existing .ALL file, even if the file on the installation disk is newer. Because of this, if the printer being installed is not available in the existing .ALL file, the printer cannot be added into WordPerfect during the installation process.

To correct the problem, the existing .ALL file will need to be renamed or moved to a different directory. Once the file has been renamed or moved, the Install Program will be able to install the new .ALL file and properly add the printer in WordPerfect.

The printer files are usually located in the WPC60DOS directory. To verify the location of your printer files, start WordPerfect and then go into SHIFT-F1 for Setup. Select 5 for Location of Files and note the directory listed next to Printer Files.

Details:

The .ALL files use a standard naming convention for files shipped on printer disks. The filename will be WP60??##.ALL, where ?? represents the type of printer and ## represents the file number. The following lists the meaning of the two letter descriptions of the printer drivers:

DM      Dot Matrix (may include some Inkjet printers)
DW      Daisy Wheel
HP      HP and HP compatible Lasers
LA      Other types of Lasers
LS      Limited Support Printers (only available on Limited Support disks)
MS      Miscellaneous Printers (mostly Inkjet printers including HP DeskJets and Canon BubbleJets)
PS      Postscript Printers


If you are unable to determine which file is used by your printer, the following Fax-on-Demand documents list the printers and their .ALL filenames.

Brother                        6148
Canon                        6149
Epson                        6150
HP                        6151
IBM/Lexmark                  6152
Okidata                        6153
Panasonic                  6154
All other manufacturers            6155


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.