![]() |
TROUBLESHOOTING: Receiving Unwanted Banners |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Solutions: If a user is receiving unwanted banners while on a Novell Network: 1- Check the printer port. If it is set to an actual port the user is most likely using a Capture command. If a print queue name is listed the Capture command is not in use. 2- Check SETUP to verify that the print option for BANNERS is set to NO. 3- Check SETUP to verify that the print option for FORM NUMBER is set to 0. If it is set at a different number the form will be taken from the network. If the form is taken from the network an option for banners may be set. 4- Check other programs. Are they printing banners? 5- Try printing from DOS (copy con) with a capture command set. Are banners still printing? |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |