Top Navigational Bar

IBM Quietwriter 8 - Superscript Text Does Not
DocumentID: 647629
Revision Date: 29-Feb-96 8:19:23 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: On an IBM Quietwriter 8, superscript and subscript text does not print. View Document looks correct. The customer is using the Prestige Elite A cartridge in the A slot. She has the correct cartridge selected. According to PRHELP, WordPerfect supports super/subscript printing on this printer. Solutions: With the Prestige Elite A cartridge, superscript will not shift up. Subscript works fine. However, superscript prints fine with the Courier 10A font selected or with the auto codes in WordPerfect 5.1. The following changes in the PTR program fixed the customer's problem. These changes will not be made to the shipping printer driver due to the reformatting problems it would cause for previously created documents. If a customer calls in and complains about superscript not working, tell them about the change to the PTR program, but be sure they realize that their documents will not print the same. The cause of the problem in the first place is that the printer's movement is quite limited, since it moves in 1/12. The problem comes from a rounding error by WP.EXE.

1.      Go into the PTR program and retrieve the printer .ALL file
2.      Select the IBM Quietwriter
3.      Move down to Fonts and press Enter
4.      Move to the Prestige Elite A font and press Enter
5.      Move down to Size And Spacing Information and press Enter
6.      Change the Point Size and Font Cell Height from 9 to 10
7.      Change the Leading from 3 to 2
8.      Press F7 until you are asked to save the file
9.      Save and replace the file
10.      Go into WP and press Shift-F7, S, 7

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.