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"Incompatible File Format" Error Using Graphi |
The information in this document applies to:
WordPerfect® 6.0 for DOS
Problem
Symptoms: A customer loads a graphic into a document, and chooses Graphic on Disk. WordPerfect prompts for the filename to be saved. If the customer changes the path and filename, the error "Incompatible File Format" displays. If the customer saves the file with the original path and filename, the problem does not occur. Solutions: The problem seems to occur when the new path is significantly shorter than the old path. Customers who need to get a graphic saved out may try saving the file with a path and filename that is longer than the original. (i.e., if the original was C:\GRAPHICS\BALLOONS.WPG, try saving it as C:\GRAPHICS\LONGER\12345678.WPG). This problem is scheduled to be corrected in the next interim release after 06/01/93. If a customer reports this problem before the interim release ships, please write an STR that includes complete customer information, a brief description of the problem, the Development number, and this memo ID number. Please inform the customer that a Problem Resolution specialist WILL NOT contact them unless you indicate otherwise in the STR. IMPORTANT: Before updating any customer, please check the Software Change Notices to verify that the correction has been made. |
Answer:
Details:
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