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Fax Services: Only A Portion Of First Page Re |
The information in this document applies to:
WordPerfect® 6.0 for DOS
Problem
Symptoms: A customer using FaxDirect with a Class 1 or Class 2 Fax/Modem sends a fax via Fax Services. However, only one-third (1/3) of the first page is received. Solutions: To correct the problem, the customer who sent the fax changed the default directory from the diskette (A: drive) to the hard drive. How/Why: WP 6.0 DOS placed the .FAX file on the diskette; however, reading the diskette was too slow. When FaxDirect tries to retrieve the .FAX file from the diskette, it takes too long to get the information. This causes FaxDirect to time out and quit sending the fax. |
Answer:
Details:
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