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HP LaserJet Problems With Serial Port Printin |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: The customer is having a problem printing through her serial port. First, the problem was that nothing was printing, but a blank sheet came out. We printed from DOS and it printed fine. We tried to change disable her mode command and print to AUX, but these gave her printer not accepting characters. Solutions: There is a problem with 5.1 up to 1/19/90 that would not initialize the serial port, but this was on very few machines. This would be verified for his machine if he passed this test: he could not print out of WP until he had printed out of another program. If this is the case, he will need to update his program disks on the next interim release. If this is not the case, you may try setting WP's port up as XON/XOFF ON or OFF if it is already ON. If this still doesn't work you may want to have him look into the serial pin configuration for his printer cable, from PC to Printer it should be: Hardware handshaking protocol 1 - 1 2 - 3 3 - 2 5 - 20 7 - 7 4,6, & 8 tied together on PC side Xon/Xoff protocol 1 - 1 2 - 3 3 - 2 7 - 7 4,5,6, & 8 tied together on PC side |
Answer:
Details:
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