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Long Document Name - Caused Computer To Lock
DocumentID: 652111
Revision Date: 29-Feb-96 8:29:13 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When a customer tried to retrieve any document created on another computer, his computer locked up. He tried the startup options /NC and /NK. The startup option /X and renaming the .SET file corrected the problem. Solutions: The customer found that he only experienced the problem when a document had been saved with Long Document Name set to Yes. Note: if renaming the .SET file solves the problem, please write an STR and have the customer send in the .SET file (see memo 25718W in this infobase).

Answer:

Details:


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