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"Cannot Find WP.FIL (1)" With Novell And FaxP
DocumentID: 604324
Revision Date: 29-Feb-96 1:30:33 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer received "Cannot Find WP.FIL (1)" when running WP from a Novell 3.11 network with Intel's FaxPop print-to-fax utility running. The problem did not occur if WP was loaded on a local drive. When the customer tried to go to any menu after printing, the error message appeared. Solutions: The only workaround at this time is to use the /R startup option or to copy WP to a local hard drive. Intel and WPCorp are aware of the problem, but at the current time it is not known if the problem is caused by WP, Intel, or Novell.

How/Why:
WP keeps track of the WP.FIL file to obtain menu information. After FaxPop prints, WP does not know where the WP.FIL file is and generates the error message. The /R loads part of the WP.FIL file into expanded memory. As long as customers use menus that are found in the part of WP.FIL that is loaded in expanded memory, the error does not occur. As soon as the customer goes to a menu or uses a feature that requires WP to access the WP.FIL file on disk, the error occurs. Please write Enhancement requests for customers with this problem so that Development can track it for a future version of WordPerfect. Please reference the development number below in the Enhancement requests.

Answer:

Details:


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