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Tops Network - Phantom Letter On Second Print |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Solutions: FYI: A customer using a Tops network had a phantom letter that printed on any second print job. The first print job printed fine, but the second job printed a letter and kept printing the letter until the printer was turned off. To correct the problem, the user performed a List Files of the Tops directory in WordPerfect and deleted all of the files with a .JKL extension. These are the temporary print files that remain in the directory if WP is not exited properly. |
Answer:
Details:
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