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View Document Scrolls Endlessly
DocumentID: 652871
Revision Date: 29-Feb-96 8:29:19 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: View Document scrolls endlessly. The customer tried selecting IBM VGA 320x200 256 Color, but this did not stop the scrolling. He then selected the IBM EGA 640x200 16 Color and View Document stopped scrolling. But now, when he uses View Document, he can't see the different fonts displayed that were used in the document; everything is displayed in the same font. Solutions: This is a frequency problem with the monitor and graphics card. The monitor is not syncing properly with the graphics card. The customer has taken his computer to the dealer where they replaced the graphics card. View Document is working fine with the new graphics card.

*This information is given strictly as a troubleshooting option.

Answer:

Details:


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