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Troubleshooting The Error "Put WP2 Disk Back |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: Customers receive the error "Put WP2 Disk In Drive And Press Any Key To Continue" at random on all workstations. A user placed the WP.FIL file in a RAM disk on the stations that had the capability and included the path. This workaround could only be used at certain workstations. Solutions: Usually one of the following can cause these errors: 1. Faulty baseband cabling (thin Ethernet BNC, T's), Twisted Pair Noise (telephone wires to close), or cable segments that are too long 2. Defective LAN/WAN peripherals, MAU's (Multi-Access-Units), Bridges, Repeaters, and other WAN peripheral devices 3. Faulty network cards or UMB conflicts between EMM page frame and NIC base memory addresses 4. Packet interference (Noise) disrupting clean packet transmission from file server to workstation Try isolating the problem area using LAN sniffer or manually swap out suspected hardware by replacing it There are several enhancement requests logged that suggest better ways of handling "Can't find WP.FIL file." One enhancement request recommends changing the current error message from "Can't find WP.FIL," to something like, "Network connection no longer valid." Another enhancement request recommends having WordPerfect try to reconnect more then once since WP51 requests the WP.FIL only once. Currently it will not retry if for some reason it cannot find WP.FIL. Status: Enhance ***|enhance|*** Press Enter on link token to view statement. |
Answer:
Details:
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