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View Document - Machine Locks When Using /SS
DocumentID: 651907
Revision Date: 29-Feb-96 8:29:10 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer has an AST VGA Plus graphics card. When he goes into WordPerfect with /SS, to get a wide screen, his computer locks when he enters View Document. View Document also looks like it is in a low resolution mode. If he goes into WP without any startup options, standard 80 x 25, then everything works. Solutions: The customer had the wrong graphics driver selected in Setup (MCGA). After selecting the Paradise driver, everything worked fine. He has a Paradise chipset for his graphics card and not an AST graphics card.

Answer:

Details:


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