![]() |
EPS File From Generic Cadd Level 3 - "Incorre |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: An EPS file from Generic Cadd Level 3 will not import into WP. The user receives the message "Incorrect Format." Solutions: The EPS file is not exported correctly by Generic Cadd. The first line of the EPS file contains the statement: "%!PS-ADOBE-2.0 EPSF-0.0". This statement is causing the first error and should actually read: "%!PS-ADOBE-2.0 EPSF-2.0". After retrieving the file in a DOS editor and changing the statement, the file then imported correctly into WP. However, with this particular EPS file, there were some calculations in the file that WP did not understand. These calculations resulted in the file not printing from WP at all. As a troubleshooting option, you may suggest that the customer change the first statement line to read properly. If they have further problems printing the file, please write up an STR and have the customer send in the file. Generic Cadd Technical Support, when contacted, said that the customer should consider upgrading to the most current version, Level 6, which is not reported to have any particular exporting problems. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |