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Print Jobs Stacking In Queue Locks Machine
DocumentID: 651201
Revision Date: 29-Feb-96 8:29:05 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When a print job hangs up or locks in the queue, such as when the printer is not turned on; the user receives the error message, "Printer Not Accepting Characters," and then the machine locks. The customer tried renaming his AUTOEXEC.BAT file; after this was done his print job printed fine. The customer then re-created the AUTOEXEC.BAT file without MODE commands, and it also worked fine. Shouldn't the customer be able to use his MODE commands and still function properly? Solutions: If the customer had an HP Laser printer and was using the mode command "Load lpt1:,,P" in his AUTOEXEC.BAT, this caused locking. This command gives repeated tries to the LPT port. This should not be necessary for the customer.
*This is given strictly as a troubleshooting option.

Answer:

Details:


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