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Deleted Printer Files Come Up In Already Exis |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: The customer is using the HP LaserJet Series II printer. He creates a file and saves it. Later on he deletes the .PRS file as well as the printer name from the list of selected printers. At this point there is no printer selected. But when the file is retrieved, the error message "HPLASEII.PRS File Not Found" comes up. Then he looks at the Shift-F7, S screen and the selected printer is the HP LaserJet Series II which has been deleted. The customer feels that because the .PRS file does not exist, that it should not list the HP LaserJet Series II as one of the selections, but should select from the list of other printers already listed. Solutions: This problem has been assigned a low priority. Problems which have been assigned a low priority are subject to review, and may change if the reported number of customer calls increases. If you receive calls on this, please submit the problem as a candidate for the Hotlist. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |