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HP LaserJet Printers Not Pulling Monarch/Exec
DocumentID: 645181
Revision Date: 29-Feb-96 8:19:03 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: On the HP LaserJet, LaserJet +, and LaserJet 500+ printers, feeding Monarch/Executive Size paper from the tray doesn't work. The printer prompts "PC LL," we push continue, and it prints 2" from the left edge of the paper. The Monarch/Executive Size will print fine if it pulls manually. Solutions: To find where the problem existed I first retrieved the .ALL file into the PTR program and edited the HP LaserJet 500+ (Plus) definition. By looking at the string found in the Set Page Length menu, and the Manual Feed menu, I was able to see that we default to legal size paper if one of the specific forms asked for is not listed in its check list. Executive was not in this list. I was able to correct the customer's problem by making this change to their printer definition:
1.      Retrieve the .ALL file into the PTR program and select the printer.
2.      Select Initialize and Reset/Set Page Length.
3.      Press Alt-F8 (global string variables).
4.      Select hppageleng.
5.      Change: "84" TO: ASCII(FORMLENGTH/200).
6.      Exit.
7.      Select hpmanon.
8.      Change: "84p2" TO: ASCII(FORMLENGTH/200) "p2"
9.      Exit, save, and replace.
10.      Update in WP (Shift-F7, S, 7).

Answer:

Details:


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