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HP DeskJet Plus - Top Row Of Characters Are C
DocumentID: 645182
Revision Date: 29-Feb-96 8:19:03 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: Both in 5.0 and in 5.1 with two different HP DeskJet Plus printers the characters print with the tops flattened. Solutions: The problem can be duplicated if the customer had dipswitch 1 on bank 2 up which condenses the text lines vertical spacing so you can get 66 line on a page even thought the printer has an unprintable zone of .5 inch. After putting dipswitch 1 to the off position it worked fine. The reason we saw this problem is due to the double pass that needs to be done for the double high characters and the printer is moving the text up with out WordPerfect knowing. This was using the 08/24/90 printer dates with the 08/20/90 WP.EXE.

Answer:

Details:


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