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HP DeskJet Plus Downloading Soft Fonts Proble
DocumentID: 644825
Revision Date: 29-Feb-96 8:19:01 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: A customer downloading soft fonts from WordPerfect 5.1 to an HP DeskJet Plus had a sheet with codes printed on it: *C72E and *C123E and sometimes *C100E. This means that parts of the soft font file (72, 123 and 100) are not being downloaded properly to the printer. The escape character that should precede these strings is somehow getting lost or is not there. It would be very, very unusual for this to be caused by WordPerfect. In most cases, there is a problem in the soft font file(s) or there are hardware problems (usually the cable). The user should first try recopying the soft font files from the master diskette. If this does not correct the problem, it would be a good idea to try a different printer cable.

Another user with an HP LaserJet III had the characters c125e print out on the document when using a Helvetica 12pt Bold (AC) font.

Answer:

Details:


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