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QEMM 7.5 Stealth mode and Fax Error 11
DocumentID: 668887
Revision Date: 29-Feb-96 8:50:10 PM

The information in this document applies to:
WordPerfect® 6.0 for DOS

Problem

Symptoms: When trying to load FAXDIR.EXE the error "Fax/Modem Not Responding, Check Hardware (Error 11)". The user had QEMM 7.5 running in Stealth Mode with a Maxtech 14.4 modem on a Pentium 75Mhz. Solutions: Disabling QEMM and using the DOS memory manager allowed FAXDIR.EXE to load properly. An alternative is to load Windows 3.1 and use the TERMINAL.EXE provided by Windows or ProComm for Windows and then exit Windows back to DOS. The customer was then able to load FAXDIR.EXE properly. Also if the customer runs WordPerfect's CAS SETUP.EXE utility and chooses option 2 for Hardware Driver Setup and chooses F4 for Autoselect and then exits back out, FAXDIR will load properly.

Answer:

Details:


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