Top Navigational Bar

HP ProCollection Cartridge Printing Wrong Fon
DocumentID: 645673
Revision Date: 29-Feb-96 8:19:08 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer is using a ProCollection cartridge with a document containing a footer. The font code for the footer is Letter Gothic 18.75, but it is printing out in Courier 10. The document views correctly. Solutions: According to testing results, WPCorp is sending the correct code to the printer. It is an HP hardware problem. When the correct code is sent to the printer, it is up to the printer to perform that function. If it does not perform correctly, then it is the problem with the printer and not the software.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.