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Handling Requests For Unsupported Sheet Feede
DocumentID: 602808
Revision Date: 29-Feb-96 1:29:37 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer would like support for an unsupported sheet feeder or printer. Solutions: If customers would like WP to support a sheet feeder or printer that is not currently listed, please write up an enhancement and then watch the SCNs to see when the sheet feeder or printer is supported. Please see memo EDT_255 for more information about support for printers and sheet feeders.

Customers who would like a suggestion as to which printer or sheet feeder to use can try one of the suggested emulations listed in their printer manual or in the PRINT-REQ database. If none of these work or if there are problems getting these to work, then there is nothing else (except the enhancement request) that WPCorp can do.

If the customer is using a program that is no longer in development (thus an enhancement request will not do anything) please have them try using printers or sheet feeders that are available. If they still cannot get these to work fully and the printer or sheet feeder is supported in a newer program, suggest that the customer upgrade their software.

Answer:

Details:


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