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HP LaserJet II - After Print Envelope Get "PC |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: A customer has an HP LaserJet Series II. When the customer prints envelopes using an HP envelope feeder everything prints fine. But after the print job leaves Control Printer (but before it prints), it beeps and asks to load a label code, "PC Load Legal." It says to "Press G To Continue." But there is no paper size/type code in the document or in the Initial Codes for this particular label code. Solutions: The customer had his forms set up wrong. The customer re-set up his forms, and it worked fine. His only concern was that he was getting a message "PC Load Legal" when printing his odd size envelopes. This message results because the forms are not supported by HP, so WordPerfect has no code to send to the printer. WordPerfect defaults to Legal, to ensure that text will not be clipped. The printer sees this code and responds accordingly. Pressing Reset on the printer, to resume printing, is the solution for this. *This information is a troubleshooting option. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |