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Blank Page Prints After Each Job, No Network
DocumentID: 667276
Revision Date: 29-Feb-96 8:50:00 PM

The information in this document applies to:
WordPerfect® 6.0 for DOS

Problem

Symptoms: A blank page prints after each print job. The customer is using a stand alone machine, and can duplicate the problem by typing a few words on a clear screen and then printing. Solutions: Renaming the WP{WPC}.SET file solved the problem. To do this, follow these steps:

1. Check the Location of Files (SHIFT-F1, 5) and take note of the locations set for each item. This is an important time saver. Often, a customer will have customized some of the locations and looking for the right directory after renaming the .SET file is like looking for a needle in a haystack. By default, the .SET file is found in the C:\WP60 directory.

2. Exit WordPerfect.

3. Rename the file. By default, the .SET file is found in the C:\WP60 directory.

4. Start up WordPerfect again and a new .SET file will be created.

5. Go to Location of Files (SHIFT-F1, 5) and edit the different locations so they are set up as they were originally.

6. The last necessary step is to reselect the original .PRS file (printer driver) that was being used. Press SHIFT-F7, S, then 8 to list the .PRS files, then choose the one that was being used originally. Causes: The SET file was damaged.

Answer:

Details:


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