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Printing Through VAX Formats Incorrectly, And
DocumentID: 651301
Revision Date: 29-Feb-96 8:29:06 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is printing to a DEC PostScript Printer through a DEC PCSA Network. He has files that lock the system, print incorrectly, have text and codes removed, become damaged, and have WordPerfect 5.0 spacing tables in the document prefixes. Solutions: The VAX system had a form type set for the printer queue which was designed to TRUNCATE as well as having a form width limit of 132 characters. This caused the document to print incorrectly because the paper size was larger than 132 characters in width. The TRUNCATE form option conflicts with PostScript printing on a VAX system. This conflict caused the print job to incorrectly format the printer file when the file actually reached the VAX queue. Once these two items were corrected at the print queue, the file printed correctly.

Investigation of the locking problem revealed that the system was configured to use the exact area of memory for expanded memory that was being used by DOS to write VGA display. This was also the cause of the problems in the documents since damage occurred during View Document on VGA systems. Correcting this conflict eliminated the lock up problem when viewing, saving, and printing as well as insuring no further damage during the same operations.

The customer also found WP 5.0 spacing tables information in the Prefix. These WP 5.0 spacing tables come from using any font (other than Courier), on any PostScript driver. The PostScript drivers were converted from WP 5.0 to WP 5.1, not rewritten for WP 5.1. This causes WP 5.1 to recognize the spacing settings as if they are from a WP 5.0 converted printer file rather than a new WP 5.1 file.

Answer:

Details:


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