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Loading 2 Documents - Machine Reboots Unless
DocumentID: 652781
Revision Date: 29-Feb-96 8:29:18 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The user is encountering a problem with the computer rebooting when in Document 2 screen. The user retrieves a 300K file in Document 1 and then switches to Document 2; while retrieving a small file (40K) in Document 2, the computer re-boots all by itself! The customer is using QEMM 5.1 and entering WordPerfect from a DOS prompt. If the customer uses the /NE startup option, everything works fine. Solutions: Something was being loaded in the 640-1024K range that QEMM was not recognizing. Thus QEMM was overwriting what it couldn't recognize; this resulted in a reboot. Once the customer excluded the 640-1024K memory range with an exclude parameter, he no long experienced the problem.

Answer:

Details:


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