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Exception Error 13 While Generating Master Do |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: The customer gets a QEMM Exception Error 13 while attempting to generate a Master Document. Solutions: The memory buffer address for the network card was not excluded, and the page frame was not set. Some network cards use a memory address. If a memory management software is used on the same PC where a network card has been installed, it is necessary to specify the ranges in memory where each of the devices and pieces of software have used and/or will use. A customer with a 3Com 3C503 Ethernet card and a memory management software (e.g., Quarterdeck, 386 to the Max) might consider editing the line in the CONFIG.SYS where the device is loaded and include the necessary switches and or commands to exclude the memory address for the network card and set the page frame. For example, the customer could include the line: DEVICE=C:\QEMM\QEMM.SYS EXCLUDE=CC00-C7FF FRAME=E000 This will significantly reduce the occurrence of any Exception Errors. |
Answer:
Details:
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