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FaceLift - Ten Most Commonly Asked Questions |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Solutions: FaceLift 2.0 Top Ten Questions and Answers: 1. How do I get the FaceLift fonts to appear in the Base Font Listing (Ctrl+F8, 4) of WordPerfect 5.1? At the document screen in WP 5.1, press Shift+F7, S to Select Printer (2 for Additional Printers if your printer is not listed, or if you need to add the FLWP driver for the dot-matrix/ink jet printer you installed), 3 to Edit, 4 for Cartridges/Fonts/Printwheels, 1 to select Soft Fonts, and 1 to select FaceLift. Place a + in front of each of the typefaces and then exit by pressing F7 until you are back at the document screen. The fonts will now appear in your Base Font Listing. 2. I am able to select my fonts in WordPerfect and they show in View Document, but I am only getting courier or garbage output from my printer. a. Once you have installed FaceLift 2.0, the executable command to bring up WordPerfect is FLWP. You must type FLWP from the directory where FaceLift is installed, (e.g., \WP51 or \FLWP20), to receive the correct output from your printer. If you are loading WordPerfect from a menu or shell program, make sure you change your menu so that it invokes the FLWP.EXE file. b. At the directory where FaceLift is installed type FLSETUP to get into the FaceLift Setup program. Press enter on the Port Mapping option and ensure that your port is set to one of the following: DIRECT - If your printer is directly attached. DIRECT - If you're on a Peer-Peer Network. DIRECT - If you're on a Novell Network using the CAPTURE command. PQUEUE - If you're on a Network that uses Print Queues. (NOTE: Be sure to change the print queue name in WordPerfect to the physical port name, LPTx.) c. If you have a laser printer, type FLSETUP at the directory where FaceLift is installed and select "Review an Installed Printer" from the main menu. Press enter on your printer and on the subsequent screen set "Download Needed Characters Only" to No. In addition, if your printer is shared make sure you set "Is this a shared printer" to Yes. d. It is possible that your .PRS file has become corrupt after adding the updated font information. This file can be easily recreated by deleting and readding your printer in WordPerfect. To do this press Shift & F7 at the document screen, S to Select Printer, 5 to delete the printer and 2 to readd. (NOTE: You must remember to mark your typefaces again in the new printer definition--see number 1 of this card.) e. Try removing and readding the WordPerfect printer file (.ALL). Reinstall the printer from your WordPerfect printer master diskettes and then run Loadtype (see number 3 of this card) to readd the typefaces. Make sure to delete and readd the printer in WordPerfect to create a new .PRS file from the clean .ALL file that you have just installed, and then remark your typefaces. f. Ensure that WordPerfect's "Print to Hardware Port" option (Shift & F7, S, 3, 7) is set to No. (NOTE: Not all releases of WP51 have this option.) 3. I usually access WordPerfect from either a menu or a shell program. Are there any changes I need to make after installing the FaceLift program? Yes. You must modify your menu or shell program so that it invokes the FLWP.EXE file as opposed to only previously invoking the WP.EXE file. 4. I am using a dot-matrix/ink jet printer and the output looks jagged and has incorrect spacing. A dot-matrix/ink jet printer sends soft fonts to the printer as graphics. Therefore, the Graphics Quality setting in WordPerfect (Shift & F7, G or Shift & F1, 4, 8, 3) must be set to High for best results. In addition, some dot-matrix/ink jet printers also have a panel of switches which may reflect graphics resolution. 5. I have a dot-matrix/ink jet printer and every time I print I get the error "If this prints you have failed to run FLWP.EXE." a. Ensure that you are typing FLWP from the directory where the FLWP.EXE file resides (ie: \WP51 or \FLWP20). b. Ensure that the port mapping table in FLSETUP (type FLSETUP to bring up FaceLift Setup) is correct and that it is identical to the port specified in WordPerfect's printer definition (Shift & F7, S, 3, 2). c. In FLSETUP's "General Settings" option try specifying a "dot- matrix temp directory," as well as increasing the "kbytes for dot-matrix temp data" up to a maximum of 32. 6. If I have additional Bitstream SPEEDO typefaces can they be added into WordPerfect via FaceLift? Yes. Type FLSETUP at the directory where FaceLift was installed. Select the "LOADTYPE-Add Typefaces" option on the main menu and follow the prompts on the screen to complete the installation of typefaces. 7. How do I create Custom Fonts and what typefaces are generally recommended to be used to create Custom Fonts? After typing FLSETUP to get into the FaceLift Setup program, select the "Custom Fonts" option from your main menu and follow the prompts on the screen to design your own font. For best results, it is recommended that you select a heavier typeface as a base for designing a custom font. See the Custom Fonts section of this insert for more information. (NOTE: Custom fonts take up virtually no disk space, but they do install into your printer driver (.ALL) file. You can create between 400 and 600 custom fonts based on the typefaces you have installed, however, you cannot install more than 100 typefaces into the printer file in any one session.) AFTER CREATING CUSTOM FONTS IT IS NECESSARY TO UPDATE YOUR PRINTER DEFINITION AS STATED IN NUMBER 1 OF THIS CARD. NETWORKS: 8. When attempting to install FaceLift I receive the error "Can't find WP{WP}.SET or wrong version" and I am unable to continue with the installation. a. Locate and edit the WP{WP}.ENV that is created when WordPerfect is installed on a network. The /PS= line in this file must point to the directory where your master WP{WP}.SET file resides. Make any necessary changes, save this file and try the installation again. Also, ensure that the WP{WP}.SET file is read/write/shareable. 9. After I type FLWP to bring up WordPerfect I am prompted for initials. When I type my user initials I receive the error message "Can't find configuration file." a. If user configuration files have been created in FLSETUP try to execute FLWP from the directory where the USER.CFG's reside as long as there is a search drive mapping pointing to the directory where the FLWP.EXE file resides to ensure proper output. The same is true for the reverse situation, in that you can execute FLWP from the directory where the FLWP.EXE file resides as long as there is a search drive mapping pointing to the directory where the configuration files reside so that FaceLift will be able to find the .CFG files. For best results, keep all FaceLift-related files, program and user-configuration files, in one common directory (ie: \WP51 or \FLWP20) and execute FLWP from that directory. b. If user configuration files have not been created and you do not wish to create them because you would like all users to share a common master FLWP.CFG, you can prevent the prompting of user initials after typing FLWP by editing the master FLWP.CFG file. Once inside this file, change the line that refers to Network=1 to Network=0 and save and replace this configuration file. Your installation of FaceLift will not longer look for user configuration files and will automatically default to the master FLWP.CFG for every user. 10. When attempting to install FaceLift I receive the error "Error while copying files. Hard disk may be full or DOS may have denied access to that section of the hard disk." a. You must be logged in as supervisor or have equivalent rights. b. Make sure that certain files which FaceLift needs to update (ie: .ALL, .PRS) are not write-protected. c. If the error occurs during LOADTYPE make sure the FLWP.SYM file is read/write/shareable. Also, try copying typeface information directly into the \BTFONTS directory and then run LOADTYPE from that drive. d. Do a CHKDSK on the FaceLift distribution disk to ensure the floppies are intact. - REFER TO THE FLREAD.ME FOR ADDITIONAL INFORMATION |
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