Top Navigational Bar

NEC Pinwriter P5XL Not Printing Letter Gothic
DocumentID: 645406
Revision Date: 29-Feb-96 8:19:05 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The NEC Pinwriter P5XL printer will not print the Letter Gothic font from the Letter Gothic cartridge. The Cartridge is present and the Letter Gothic font is selected and will view properly in view document. Instead the document prints in the internal font Courier 12. The cartridge has been tested and it is good. It will print in Letter Gothic 12 if a printer command is sent (28c1). The customer has tried the NEC Pinwriter P5 (Additional) and NEC Pinwriter P9XL (Additional) drivers. Solutions: Somehow the cartridge select string was changed in the conversion to 5.1 and the cartridge fonts did not get properly tested. I have made the change on our master but I don't think another release is planned for a while. You can fix it in the user's .PRS file by doing the following:

1.      Load the .PRS file into PTR and from the main screen and press Alt-F8 to take you to the global string variables.
2.      Go to the variable named "source".
3.      The string will probably read [28]"C"[67]SENDLO(RESOURCE-4). You need to delete the "C" and change the string so it reads exactly [28,67]SENDLO(RESOURCE-4).

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.