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Epson LQ-570 Printer - Short Tear-Off Form No |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: The Short Tear-Off feature on the Epson LQ-570 printer does not work. Solutions: The Epson LQ-570 printer driver dated before 04/14/92 contained a reset code that prevented Short Tear-Off from working in some circumstances. This problem was corrected with the printer driver dated 04/14/92. If the customer has the 04/14/92 or later release of the printer driver and the Short Tear-Off is still not functioning, check the ROM revision of the printer. If the ROM revision is not W0171B, the customer should contact Epson for a ROM upgrade. This is a known problem with earlier ROM versions of this printer. If the customer does not have the 04/14/92 or later release of the printer driver, check the ROM revision and inform the customer of the ROM information above, and send the new printer driver. To determine the ROM revision on these printers, perform a self test by following the steps below: 1. Turn the printer off 2. Make sure the printer has paper loaded 3. Turn the printer on while holding the FF/LF key If the customer cannot wait for the printer driver to be sent, the driver may be downloaded either from the WPCorp BBS or from the WPFILES Forum on CompuServe. However, if the customer cannot download the printer driver electronically, the following changes to the printer driver can be used to allow the Short Tear-Off feature to work: 1. Enter the PTR Program, retrieve the .PRS file, and press Enter on the printer name. 2. Press Enter on Initialize and Reset. 3. Move to Reset At End Of Print Job and press the Right Arrow key to move to the Expression box. Delete the code that appears on the line and type in [27]"k"[0][27]"!"[0][27]"R"[0][27]"2". 4. Exit the PTR Program (Alt-F7), and save the modified .PRS file. 5. Reselect the printer within WordPerfect. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |