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Modem Won't Dial, Fax/Modem Software Conflict
DocumentID: 669769
Revision Date: 29-Feb-96 8:50:17 PM

The information in this document applies to:
WordPerfect® 6.1 for DOS

Problem

Symptoms: Fax modem won't dial after using the fax/modem to connect to an on-line service or utilizing other communications programs. Customer is using FAXDIR.EXE for the fax driver. Solutions: Unload FaxDirect (FAXDIR/R) from memory before using the modem with other communciations programs. After exiting the other modem communications program, FaxDirect and FaxBios (FAXDIR, FAXB) can be reloaded as necessary. Causes: When FaxDirect loads into memory it initializes the modem. If another modem program loads a new initialization string into the modem's memory, FaxDirect may no longer be able to access the modem properly.

Answer:

Details:


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