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"Printer Files Not Found" - Rename/Remove The *.ALL Files |
The information in this document applies to:
WordPerfect® 6.0 for DOS
Problem
When attempting to add a printer, through the Add Printer option, the error "Printer Files Not Found" displaying. The Shared Path was set to the directory containing the .ALL files. |
Answer:
The Personal printer directory may contain WordPerfect Presentations .ALL files in it. These files can be moved to another location or they can be renamed so that WP60 does not see them. |
Details:
The error occurred because of the way that WordPerfect 6.0 for DOS searches for printer files on a network. This is also related to certain rights given to the operators. They must have at least Read and File Scan rights to properly add another printer into WP. |
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