Top Navigational Bar

IBM 4019 LaserPrinter Troubleshooting
DocumentID: 645525
Revision Date: 29-Feb-96 8:19:07 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: The 4019 sheet feeder has two thin cables that plug into the printer in the same area that the printer cable plugs into the printer. These could easily come loose. In troubleshooting a 4019 sheet feeder problem, verify that the cables are plugged in tightly. One way of checking the cables is to take the printer off-line by pressing the start button. Press the source button until the light stops on the tray they are trying to access. If the light skips the tray selection, the printer does not recognize that bin. This can be an indication the cables are not intact.

When printing envelopes, it is a good idea to have the blue paper exit switch set to exit from the front, rather than the back to avoid paper curl. If everything appears to be set up correctly but the sheet feeder still does not work, try checking which mode they are in. If they are defining an IBM 4019 they should be in IBM mode, if they are in Hewlett-Packard mode they should define an HP Series II printer.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.