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HP LaserJet Series II Multiple Copies By Prin |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: This customer received the updated copy of the PTR/CONVERT disk for WP51. After using this disk, he tried using "multiple copies generated by printer" (option "u" in the print menu) which would not work for his HP LaserJet Series II. We tried selecting a new .PRS file for that printer and still did not work. The problem is that when he selects option "u" in the print menu, and selects "n" for the number of copies for a two-page document, the printer is ejecting page 1 and 2 and then one extra set of pages 1 and 2. The way this feature should work should be the following: Select "multiple copies generated by printer," then select "number of copies: (for example) 2; if the document has two pages, the printer should eject two page #1 and then two page #2. We tried it at our printer in the Network group and it works, so we think that there is a problem with that updated copy of the PTR/CONVERT disk. Solutions: This user had .PRS files converted from 5.0 to 5.1 format. Because the multiple copies generated by printer features was added in 5.1, there was no provision in the 5.0 printer files for multiple copies. Therefore, unless he adds the appropriate codes and flags to his .ALL file that he has converted to 5.1 it will never work. The problem has nothing to do with PTR or the conversion itself. This is simply a new feature in 5.1 and the .ALL file from 5.0 never had the codes 5.1 needs to print multiple copies. |
Answer:
Details:
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