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Saving - "ERROR Access Denied" Leaving 0 Byte
DocumentID: 651707
Revision Date: 29-Feb-96 8:29:09 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: Some customers are experiencing "ERROR: Access Denied" when saving a document. When they go into List Files, the document size is 0 bytes. There may be a backup called FILENAME.BK! which does have the correct information in it. When using the 06/29/90 or 08/20/90 releases of WordPerfect 5.1 these errors appear randomly. Solutions: The errors appear when using long document display. If the user turns off Long Display or retrieves the file through Shift-F10 instead of List Files, the errors do not appear. This problem has been reported on Banyan, Novell, IBM, and 3COM 3+ Share networks and can occur on any network. When talking with customers with these errors, suggest that they save the file under a different name. This problem should be fixed on the next interim release after 8/20/90. Please watch Software Change Notices for any additional information.

Disks to send: Program 1/2, Install 1/2

Answer:

Details:


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