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IBM Quietwriter - Receiving Errors While Prin
DocumentID: 644961
Revision Date: 29-Feb-96 8:19:02 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: A customer printing envelopes through a dual bin envelope feeder on the IBM Quietwriter received two errors in Control Printer. The messages were "Printer not accepting characters" and "Check cable, make sure printer is turned ON." The customer found that the envelope had jammed in the printer. Unjamming the printer allowed the envelopes to print without the errors.

When the envelope jammed, no message appeared on the printer. The customer would not have known there was a problem if the errors in WordPerfect hadn't instructed them to check the printer.

Answer:

Details:


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