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Letters Appear Distorted When Printing With E
DocumentID: 603437
Revision Date: 29-Feb-96 1:30:20 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When a customer prints from WordPerfect with the program Emulaser, letters print distorted. Solutions: This was a problem with the print quality setting set up in Emulaser. Customers with this problem should call Vertisoft, the makers of Emulaser, for help.

Emulaser lets any printer that prints graphics emulate a PostScript printer with PostScript capabilities. Emulaser comes with an EMULASER.ALL file which should be installed to the WordPerfect directory during Emulaser installation. An EMULASER directory is also created during installation.

Emulaser can run in two different modes, resident or collect. In resident mode, the printer will print the document directly after sending the print command, but this method is slow. In collect mode, the program creates a print to disk file after sending the document to print. The port is set for LPT2 or LPT3, not a filename. Users can print many documents in collect mode before sending them to the printer. Emulaser will collect all the documents in one big print to disk file to be sent to the printer at one time.

Emulaser must be loaded before printing or collecting documents in WordPerfect. To load Emulaser in resident mode, type C:\EMULASER\EL LOAD at the DOS prompt (this may be placed in the AUTOEXEC.BAT file), then enter WP. To load Emulaser in collect mode, type C:\EMULASER\EL COLLECT at the DOS prompt (this may be placed in the AUTOEXEC.BAT file), then enter WP. In WordPerfect, select the printer driver called Emulaser and set the port to LPT2 (if LPT2 doesn't work, try LPT3). If the customer is running Emulaser in resident mode, the keyboard will usually lock until the document is printed and printing will be slow. If the customer is running Emulaser in collect mode, the keyboard is free for editing, since Emulaser is creating a print to disk file. If the customer is running in collect mode, they will be able to print their documents, by exiting WP, then typing C:\EMULASER\EL PRINT at the DOS prompt. To unload Emulaser from memory, type C:\EMULASER\EL and press Enter on UNLOAD EMULASER or STOP COLLECTING depending on the mode Emulaser is using. Emulaser uses a lot of memory, but it can use expanded memory. The computer may lock if there is not enough memory.

NOTE: This program is not supported and problems that cannot be duplicated on a PostScript printer will need to be referred to Emulaser.

Answer:

Details:


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