Top Navigational Bar

Computer Locks After Sending Print Job
DocumentID: 638133
Revision Date: 29-Feb-96 3:04:50 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer's computer intermittently locks after the customer sends any type of print job from WordPerfect 5.1 for DOS or WordPerfect for Windows. Solutions: The customer eliminated a conflict with a mouse driver to resolve the problem. For a customer experiencing a similar problem, please have the customer check any mouse drivers or mouse configuration files to be sure they are set up properly and they are compatible with WP.

*This information is given as a troubleshooting option.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.