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Fujitsu DL3400--Serial Printing
DocumentID: 647284
Revision Date: 29-Feb-96 8:19:20 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: With the serial port the customer can only print in Courier 10 cpi. If he changes his font to any other it prints out garbage. If he prints with a parallel port he can use all the fonts. In PRHELP there is not a check by serial port, does this mean we don't support it with a serial port? He has the same problem with 5.0. Solutions: PC Printers said that the reason that it was not marked with serial in PRHELP was that it was never tested with a serial cable, but that if it works with parallel it should work with serial. Make sure that the printer and the computer are configured the same as far as baud, parity, etc. Chances are that it is a hardware problem with the cable, port, or printer and that you may want to have them test it with another cable and see if it works. If it does not, before you tell them that it is their hardware come and talk to the testers, and we'll test on the serial port.

Answer:

Details:


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