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Network - Computer Locking When Entering WP |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Solutions: The computer locked when the user entered their user initials. The customer was using WordPerfect on a LANtastic network using Quarterdeck 3.02, on a PS2 model 55sx workstation. Starting WordPerfect with the /NE switch eliminated the locking problem. However, the user found the problem to actually be with Quarterdeck. They had installed Quarterdeck in the PS/2's exclusion area (EXTENDED BIOS DATA area) for mapped ROM (e000-efff) in the CONFIG.SYS file. Changing to a new 64K block page frame (c000-cfff) eliminated the locking problem completely. PS/2 computers require 64K exclusion block (e000-efff) along with (f000-ffff) for mapped ROM, where other computers only use (f000-ffff) exclusion block. *This information is given strictly as a troubleshooting option. |
Answer:
Details:
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