Top Navigational Bar

Print - First Several Lines Are Overprinting
DocumentID: 626224
Revision Date: 29-Feb-96 1:41:34 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: Problem:
Customers are finding that their printers are overprinting the first several lines of their document.

Probable Cause:
The offsets (text adjustment) might be conflicting with the margin codes.

Possible Solutions:
1.      Do a COPY CON test at DOS to determine where the print is on the paper. If the print starts in the upper left corner of the paper, ensure that the offsets are set to 0. Otherwise, the margins must be larger than the offset (text adjustment).
2.      Check to see if the customer is trying to select a smaller top margin than what the text adjustment might be.
3.      Try a text adjustment (Epson printers need a .45" Up adjustment).
4.      Check the dip switch settings.
5.      If overprinting occurs throughout the document (not just at the top), check for TSRs or a logical connection board.
6.      Rename the .SET file and reselect the .PRS file. If this works, write an STR.
7.      Delete any extra, duplicate, or unneeded codes in the document.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.