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IBM Proprinter XL--Printing "U" And Double Sp |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: With the IBM Proprinter XL printer in WordPerfect 5.1, the customer is getting a "U" in the upper left corner of the printed page. The document is also printing double spaced when it is set to single spaced. The dip switches are set correctly and there are no initial codes. The same results happened with the Standard Printer definition. From testing on the printer here in the department, there are no problems printing in version 5.1. The ROM version of our printer is 70x2211 and the version of the customer's printer is 69x9258. Is this just an isolated case of the printer not working, or something else? Solutions: These problems were not duplicated on our printer, however, to fix the problem of the "U" printing in the upper left hand corner: 1. At the DOS level within the WordPerfect directory, enter the PTR program and retrieve the printer file. 2. Press Enter on the printer name and press Enter on "Initialize and Reset". 3. Highlight the codes across from "Initialize at Start of Print Job", and then delete the "U"[0]. 4. Exit the PTR program and resave the printer file. To fix the problem of printing 4 lines per inch, enter the PTR program and retrieve the printer file. 1. Press Enter on the printer name and press Enter on Fonts. Highlight a font and press Enter. 2. For each font it will be necessary to enter the "Size and Spacing Information" menu and change the Vertical Spacing Units from 1/216 to 1/108. 3. Exit the PTR program and resave the printer file. |
Answer:
Details:
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