Top Navigational Bar

View Document Locks Up
DocumentID: 652961
Revision Date: 29-Feb-96 8:29:20 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: A customer is using an compatible AT computer. Every time she entered View Document and then tried to exit, her computer would lock up. She tried all the startup options without any positive results. She checked her AUTOEXEC.BAT and found she had a SET command with a MONO statement. She took the mono statement out, and the problem of locking up disappeared.

Another customer was able to solve this problem by reinstalling WordPerfect.

*This information is given as a troubleshooting option.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.