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Error Message "Disk Error 55/59" On DEC Pathw
DocumentID: 654503
Revision Date: 29-Feb-96 8:29:31 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer occasionally receives the error "Disk Error 55/59" on their network. Then, the customer can see a 0 (zero) byte .BK1 file in their directory. The customer is running on the DEC Pathworks 4.0 network. The customer is also using the /R startup option for WordPerfect. Solutions: Disk Error 55 is a DOS error message meaning "Network Device No Longer Exists." Disk Error 59 is a DOS error indicating "Unexpected Network Error." When the /R startup option is used, the WP.FIL file is loaded into the computer's expanded memory. When the error message occurs on a PC where expanded memory is present, it is not necessary for WordPerfect to ask for the WP.FIL file via the network. The program simply reads the file from memory. If the PC does not have sufficient memory and cannot load the WP.FIL into memory (expanded memory only), then WP must request the overlay file (WP.FIL) from the file server rather than from memory. In this case, if the network connection is broken, WP will be unable to recover because the program cannot find the WP.FIL file. The result is the error messages stated above.

If the customer would like the program to work differently, this information should be written up as an enhancement. If you continue to receive calls on this situation, please contact your team leader who can take the necessary steps to include it on the common call list.

Answer:

Details:


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