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Exiting WP Locks The System - Check TSRs |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: When a customer exits WP 5.1 through F7, and answers Y to exit, the computer locks. The customer is also running Stacker, Norton AntiVirus (TSR), and Norton SmartCan (TSR) from Norton Desktop for Windows. Solutions: The customer added a REM statement before Norton AntiVirus and Norton SmartCan in the AUTOEXEC.BAT file to correct the problem. How/Why: These two TSRs sometimes cause conflicts with other programs. Symantec does not acknowledge any problems with Norton Desktop for Windows or it's utilities. |
Answer:
Details:
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