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Import TIFF Files - Error "Incorrect Format"
DocumentID: 600605
Revision Date: 29-Feb-96 1:28:28 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer receives the message "Error: Incorrect Format" when retrieving (importing) TIFF files. The TIFF files are from Omnipage or Omnipage Pro (also called Omni Page 386 Professional). Also, PCX files from OmniPage display and print inverted in WP 5.1 for DOS.

When another customer tries to retrieve an EPS graphics file created in Photostyler, the error message "Incorrect Format" appears in WordPerfect.

The error "Incorrect format" appears when another customer retrieves a TIFF graphic from Presentations 2.0. Solutions: The TIFF file the customer is trying to import is a 5.0 version TIFF file. This format is currently unsupported. WordPerfect conforms to the 4.2 TIFF standard. The technical reason that the customer is experiencing problems is that in the 4.2 TIFF standard, ImageWidth and ImageHeight must be of type SHORT. In the TIFF version 5.0 standard, the type may be either SHORT or LONG. The files that the customer is using are version 5.0 TIFF files and the sizes are of type LONG. WP currently does not support TIFF version 5.0. An enhancement should be entered for customers requesting support for TIFF version 5.0. Some other applications that save ONLY TIFF version 5.0 are: CorelDRAW Version 3.0A and Version 3.0B, and Aldus Photostyler. Most applications have options to save in another format that is supported by WordPerfect. Users of Omnipage Pro may be able to save graphics as a PCX file. However, PCX files from OmniPage may print solid black from WordPerfect 5.1 for DOS. The PCX files have a completely black color palette.

A possible workaround for this situation is to save the scanned file as a .PCX file.

Also, the .PCX files from OmniPage contain a totally black color palette, and cannot be expected to display properly. One possible workaround is to go into the Image editor (Process|Image ...), select the graphic and place it on the Clipboard. The image can be pasted into Paintbrush and saved as a .PCX file. The PCX files import into WPWin correctly.

Another customer received the error "Incorrect Format" when trying to retrieve an EPS file from Quattro Pro for Windows 1.0. The error occurred because Quattro Pro for Windows stores version 5.0 TIFF information with EPS files. This is not supported by WP. As a workaround, the customer can export the files from Quattro Pro in a CGM format or they can remove the TIFF header from the EPS file. To remove the TIFF header, retrieve the EPS file into a text editor and remove all characters (approximately 11 characters) that appear before %!PS-ADOBE. If these characters are removed, the customer will need a PostScript printer to print the graphics file.

WordPerfect 5.1 currently supports TIFF files complying with the Aldus/Microsoft 4.0 standards. The only accepted Compression (Tag 259) values are the following:
       1- (No Compression)
       2- (CCITT/3 1-Dimensional Modified Huffman)
      32773- (PackBits)

If the file contains gray-scale information, only value 1 (No Compression) is supported in 5.1.

Note: TIFF version 6.0 is also a color format and is not currently supported.

Answer:

Details:


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