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Text Overprinting, Garbage Prints On Second P |
The information in this document applies to:
WordPerfect® 6.0 for DOS
Problem
Symptoms: A customer is using WordPerfect 6.0 and the Epson LQ-860 printer. When the customer prints anything, all the text overprints on two or three lines. Also, a second page prints with a capital letter R in the upper left corner. Solutions: The customer had been using FaceLift in WordPerfect 5.1 and had set up FaceLift so that it loaded as a TSR. By removing FaceLift from memory or marking Print to Hardware Port in the printer setup, the customer was able to print correctly in WP 6.0. Customers may also not get any output from WP 6.0 when they load FaceLift as a TSR. How/Why: FaceLift monitors the port. It was still trying to control the output to that port. Since the FaceLift program does not work with WP 6.0, it can cause conflicts when it is in memory. This only seems to be a problem for printers that have used the FaceLift printer driver in WP 5.1 and are using the WP driver in WP 6.0 for the same printer. |
Answer:
Details:
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