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Canon LBP 4 - "1v" Printing At Top Of Documen |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Solutions: A customer using a Canon LBP 4 printer had a "1v" print at the top of their document. This happened every time they turned the printer off and then on again. The "1v" printed on the first document sent to the printer after it had been turned on. According to Canon support, the "1v" is a printer error caused by a possible power surge which makes the printer change its initial settings. When speaking to a customer in this situation, try the following: 1. Press On Line to take the printer off line. 2. Press the Menu button until it says "Command Initial". 3. Press the Enter key twice - it should say "ISO". 4. Press the Enter key once. 5. Press the button that states Error Skip - it should then say "Command Initial". 6. Press the Menu key until is states "Save NV Ram Load". 7. Press the Enter key. 8. Canon then suggests to turn the printer off and then on again. If the customer has any additional questions or problems they will need to consult their printer manual or Canon support. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |