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VM386 - Printing Problems
DocumentID: 645589
Revision Date: 29-Feb-96 8:19:07 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: A customer was using a VM386 network (unsupported) with an Epson LQ-2550 printer. The network type was selected as Other and the port was set to LPT1. When the customer tried to print, nothing would come out of the printer. There were no messages in Control Printer. Nothing would print at DOS even though it said "1 File Copied." Within a few minutes, the test files from WP printed, as well as the DOS test. The customer found that to correct the problem, they needed to set the printer DC1/DC3 to Enabled and set the path correctly for the "multi-user system." This then allowed the network and the printer to release the print jobs. (To find the correct path, the customer should check their VM386 documentation.

*This information is given strictly as a troubleshooting option.

Answer:

Details:


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