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View Document Does Not Work When SmartKey 6.0
DocumentID: 637142
Revision Date: 29-Feb-96 3:04:31 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: View document doesn't work when the customer is running WP 5.1 with SmartKey 6.0 loaded as a TSR. When the user presses Shift-F7 (Print), 6 (View Document), the screen flashes for an instant and then the Print menu comes back on the screen. The menu appears with graphical characters instead of text characters. Pressing F7 (Exit), takes him back to the Document screen.
Smartkey is a program created by No Brainer Software that is used to create macros and redefine keys in any application. The customer only has this problem when he selects an 800x600 256 color display driver or a 1024x768 256 color display driver in Setup (Shift-F1, 2, 2). All of the 16 color drivers work fine at all resolutions and the 640x480 256 color driver works. The customer has a Diamond SpeedSTAR card and is using the ET4000 drivers from the WP Additional graphics drivers disks. Solutions: Problem Resolution was able to duplicate the problem and contacted No Brainer Software. They are aware of the problem and will work with the customer to solve the problem in a new release of SmartKey. Any customers reporting this problem should contact No Brainer Software.

Status:      Third-Party Product
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