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"A" In Top Left Corner Of Screen When Pressin |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: This user has a Leading Edge model D. When she presses Shift-F1, the letter "A" appears in the top, left corner of the screen and the machine locks. When F7 is pressed to Exit, it asks her if she wants to save, but does not ask her to Exit and it takes her back to the document screen. Again the machine locks and she has to reboot. Sometimes when she re-enters the program and it prompts if other copies are currently running, the message about old backup files existing continues to flash on and off and the machine locks. This also occurs on a Leading Edge computer when a user selects the German (DOS) keyboard and goes into WP. Solutions: Changing the speed on the Leading Edge machine resolved the problem. This has worked for several users experiencing the "A" problem. On original Leading Edge Model M computers, the CPU speed can be changed with a dip switch in the back of the computer. Later models including Model D may use a key combination from the keyboard to change the CPU speed. Users should refer to their computer manuals if they are not sure how to change the speed. NOTE: A customer using a GTI machine and a customer using an Epson Equity I+ were able to correct this problem by using the workaround above. This may be a good troubleshooting tip for other customers with the same problem. |
Answer:
Details:
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