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Supporting WP Migrated Or Not/Running Global |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: 1. Why does WordPerfect need to be migrated in order for customers to receive support? 2. What is the difference between running GLOBAL and PRIVATE? Solutions: 1. WordPerfect does not need to be migrated in order for WPCorp to support the customer. The reason WPCorp supports customers that have migrated WP to the WorkPlace shell is that WPCorp has supplied IBM with listings of default system settings that are attributed to the object that is created for WordPerfect when migrated. WP is easier to support when you know that the customer is using the recommended settings. WPCorp supports the customer using any WP product under OS/2 as much as possible. 2. GLOBAL and PRIVATE sessions are only valid for customers using Novell NetWare and the OS/2 requester software which places an option in DOS_SETTINGS of the SETTINGS notebook. GLOBAL means that all applications having this setting selected will run under one network connection. PRIVATE means that a separate network connection will be established for each application that has this setting selected (i.e., each time you select an icon that has PRIVATE selected, you must log into the network). Analogy: When under OS/2 and starting Win-OS/2, you have the option of having all Windows applications run under a single session of Win-OS/2 or starting up a separate session for each application. Pros/Cons: When using the PRIVATE option, you can customize each NetWare session. For example, when running STR3, you can do the following: Use a private session in order to have the session emulate DOS as closely as possible, set DOS_LASTDRIVE to E so you can log into the network on the F: drive, run the DOS version of NETX.COM, and run NETBIOS after logging in. This allows you to have your normal DOS search drives mapped, which allows you to run STR3 successfully. The drawbacks of having several private sessions include a possible speed issue and that some customers may want to limit the number of times a user can concurrently log into the network. |
Answer:
Details:
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