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HP PaintJet XL300, XL - Can't Print Custom Co
DocumentID: 600039
Revision Date: 29-Feb-96 1:28:07 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is unable to print customized colors to an HP PaintJet XL300 with the WordPerfect driver. Also, all colors do not print correctly on the HP PaintJet XL. Gray prints as yellow, and orange and brown print as red. Solutions: This is a limitation of the printer driver. There are different methods of printing colors on this printer. The WPCorp Printer Driver Development group has chosen to use the eight predefined colors that the printer has: Black, White, Red, Green, Yellow, Blue, Magenta, and Cyan. If the customer selects another color, the printer will default to a color it supports. This also occurs with the HP DeskJet 550C and 1200C printers.

Status:      Enhance
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Answer:

Details:


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