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Printer Transfer Phone Numbers - Separated By
DocumentID: 642326
Revision Date: 29-Feb-96 8:18:44 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: Use this table to help in transferring printer calls to the appropriate printer group. If you already know what kind of printer the customer has, then just find the corresponding row under the heading of Printer Type. Use the transfer number listed to the right for DOS or Windows. If you don't know what kind of printer the customer has, find out the name of the printer. Look the printer name up in your printer list and identify the .ALL file for that printer. Find the proper row under the heading of .ALL Filename and use the corresponding Xfer Number.

      PRINTER PHONE TRANSFER TABLE

.ALL Filename      Printer Type      Support Group      Dos Xfer #      Win Xfer #

WPDM*.ALL            Dot Matrix      Dot Matrix      56113            56153

WPDW*.ALL            Daisy Wheel      Dot Matrix      56113            56153

WPMS*.ALL            Inkjet            Dot Matrix      56113            56153

WPHP*.ALL            Laser            Laser            56129            56150

WPLA*.ALL            Laser            Laser            56129            56150

WPPS*.ALL            PostScript      Laser            56129            56150

WPLS*.ALL            These .ALL files are the User Contributed printers. The .ALL files have mixed Dot Matrix and Laser Printers. Therefore, ask the customer if they know what kind of printer it is (Dot Matrix, Ink Jet, Daisy Wheel, Laser, or Postscript).

Answer:

Details:


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