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IBM Mouse - While Exiting View Document, Comp
DocumentID: 655118
Revision Date: 29-Feb-96 8:29:36 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer is using WordPerfect on a non-dedicated server of Novell 2.2, and if he goes into View Document, View works fine, but when he presses F7 to exit, the computer locks and he must reboot. Solutions: The IBM mouse driver was loaded in conventional memory and caused problems with the EGA or VGA driver. After the MOUSE.COM statement was removed from the AUTOEXEC.BAT file, it worked without locking. It will also work concurrently with the IBM mouse if the user manually selects a monochrome monitor.

Another user encountered this problem because the mouse driver was dated 1988. The user then contacted the mouse driver manufacturer to obtain a newer driver. Older mouse drivers tend to use video memory and cause problems with View Document with EGA cards.

Answer:

Details:


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