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HP LaserJet Series II - "Error 22" When Print |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Solutions: After printing two pages, the message "Error 22" appear on the LCD window of the HP LaserJet Series II printer. The customer was sending the job from WordPerfect over a LANtastic network. The same error appeared when printing from DOS, and only appeared when printing documents longer than one page. As per the HP LaserJet Series II User's Manual (Appendix B) the "Error 22" message indicates the "Computer and printer are not communicating. Improper signal protocols are being used." The error explanation goes on to suggest the user check the printer configuration. When following the suggestion, the user found two MODE commands in the AUTOEXEC.BAT file used to redirected the ports. The commands read MODE COM1:9600,N,8,1,P MODE LPT1=COM1 Adding colons (:) after LPT1 and COM1, resaving the AUTOEXEC.BAT file and rebooting the computer appeared to correct the problem. The error no longer appeared. *This information is given strictly as a troubleshooting option. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |