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HP DeskJet 550C - Prompt To Load Paper When Printing Envelopes
DocumentID: 617487
Revision Date: 29-Feb-96 1:37:39 PM

The information in this document applies to:
WordPerfect® 6.1 for DOS

Problem

Problem: When printing envelopes with an HP DeskJet that prints envelopes in landscape, WordPerfect prompts to load paper.

Solution: To correct the problem, do the following:

1.Go to Format | Page | Paper Size and highlight the Envelope (COM 10) definition.
2.Choose Create and enter a Paper Name like "Dummy Envelope".
3.Change the location to Continuous and disable Prompt to Load.
4.Change the Orientation to Portrait Font.
5.Select OK.

When printing envelopes, you will still need to use the Envelope (COM 10) definition, but WordPerfect will use the settings from the portrait definition.

Alternate Method: Change the Location in the ALL OTHERS paper size to Continuous and set the Prompt To Load option to No (Layout | Page | Paper Size/Type).

Cause:

WordPerfect looks for a portrait definition that matches the size of the selected landscape definition to determine the location and prompt options when using HP DeskJet printers.


Status:      Reported to Engineering

Answer:

Details:


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