Top Navigational Bar

Marked Fonts Not Displaying On Base Font list
DocumentID: 646944
Revision Date: 29-Feb-96 8:19:18 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: Whenever the customer tries to mark the cartridges and fonts for the IBM 4019 LaserPrinter in printer setup, the fonts are not added to the base font list. The user was trying to mark both Helvetica fonts. The only fonts listed were the Courier and Bold Face fonts. Solutions: This problem will be corrected in the next printer master release after January 1990. Several cartridges were listed in the basic driver that should not have been there. They are on the additional driver. The customer can use the following steps to correct the problem:
1.      Enter the PTR program, retrieve the WPLA6.ALL file, and press Enter on the printer name
2.      Move to Fonts and press Enter
3.      Move to Cartridge Slot, * 4019 Laserprinter Cards, and Press Enter
4.      Move to (800) Helvetica 10pt, and Press Enter
5.      Move to Misc. Questions and press Enter
6.      Mark the line reading "Include in PRS" with an asterisk (*). When this option is not marked, the fonts will not being included in the Base Font list even though the user marks the fonts in WP.
7.      Exit the PTR program and save the modified file. Update the .PRS file in WP by pressing Shift-F7 (Print), S (Select Printer), 7 (Update).

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.