Top Navigational Bar

HP LaserJet Series II Not Printing 8,25
DocumentID: 647598
Revision Date: 29-Feb-96 8:19:23 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer had the 11/06/89 release and was able to get the character 8,25 with a Times Roman font but not the Palatino. Now, with the 01/19/90 release she can't get that character with either font. It shows up in view document but doesn't print. She is using the HP LaserJet Series II defined as an Apple Laserwriter IINTX. She also has the PacificPage cartridge in her printer. She has Graphics and Text both set to High under Shift-F1 and Shift-F7. Solutions: The customer was sent an update of Program 1&2 and Printer 1-3, and when I called she said that the update had fixed her problem.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.