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FAX - No Way To View Or Print Received Faxes
DocumentID: 669768
Revision Date: 29-Feb-96 8:50:17 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: Users have no access to faxes that have been received with WordPerfect
5.1+ for DOS. Each time they receive a fax, files are added to their
QUEUES directory but they can't be retrieved or accessed in any other
way. Solutions: The solution to this would be to disable the receiving capabilities of
the fax drivers. To do this, type SETUP at the C:\WP51 prompt (unless
the fax drivers were installed to a different directory). Then when the
title screen comes up, press Enter to continue. Then press "4" for
Answer Options Setup and set "Answer on Ring:" to 0. This keeps the fax
drivers from automatically answering any incoming calls.

Another possible option would be to use one of WordPerfect's other
programs that has faxing capabilities to view or print the faxes that
have been received. These would include: WordPerfect 6.0 for DOS,
WordPerfect 6.1 for DOS, WordPerfect Communications 2.0, or WordPerfect
ExpressFax+ 3.0. Causes: Although the fax drivers themselves can receive faxes, WordPerfect 5.1+
for DOS is not designed to do so. The files would be created in the
appropriate directories but there is no interface in 5.1+ to view or
print them.

Answer:

Details:


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