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Error "Installation Disks Are Corrupt, Call..
DocumentID: 652219
Revision Date: 29-Feb-96 8:29:14 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: If a customer receives the message "Install Disks Are Corrupt, Call...", it may be the disks are not corrupt. Sometimes an expanded memory manager or a TSR is causing a conflict with the installation. Renaming the AUTOEXEC.BAT and increasing the number of BUFFERS in the CONFIG.SYS file could resolve this. Also, they may have an incorrect PATH statement which could cause the problem. Changing the PATH to a valid statement could also correct the problem. If the problem still persists, please send the customer new disks.

*This information is given strictly as a troubleshooting option.

Answer:

Details:


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