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Print Server Locks If Printer Is Off-line Whe
DocumentID: 655091
Revision Date: 29-Feb-96 8:29:35 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is using a Novell version 2.2 286-based network. The print queue is a workstation running a program called Printer Assist 4.2 REV. C. by Fresh Technologies. If the printer is off-line when the customer sends a print job and the job sits in the Novell queue, the print server will lock when it comes back up and starts to print. Solutions: The customer is using a Gateway Ethernet card. This card in combination with Printer Assist has been known to cause problems. The current solution is to use a different network interface card.

Answer:

Details:


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