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MicroSoft Windows, LaserMaster, and WordPerfe
DocumentID: 650278
Revision Date: 29-Feb-96 8:28:58 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When the customer goes into WordPerfect everything works fine and prints fine, but if he uses Windows to go into something else, for example PageMaker, and then goes back into WP his computer locks when he tries to print in WP. He only has problems when using Windows. He is using the HP LaserJet IID printer. Solutions: It seems that Windows is managing his expanded memory as well as the memory setting for LaserMaster. WP also sets up the allocation of memory for the LaserMaster. If this allocation is used by Windows or any other TSR program, it will cause a computer lockup. This is a conflict with WP and Windows managing the same memory.

Answer:

Details:


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