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Type Director Fonts Converting Incorrectly |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: When the HP Type Director program adds CG Times and Univers soft fonts to a .ALL file, TD updates the typeface characteristics for the CG Times and Univers fonts on the HP LaserJet III, IIID, etc., as well as some of the CG Times and Univers fonts that were added by TD for the HP LaserJet Series II, IIP, or IID. Unfortunately, these updates cause WordPerfect to incorrectly recognize typefaces from one document to another. Until recently, the only work around has been to run TD on all HP-related .ALL files that were going to be used, thus "breaking" them in the same way. The problem is being caused by the typeface characteristics, which can be edited with the PTR Program to change the characteristics back to what they should be. However, if the customer "fixes" the problem for those users who have been using the "broken" .PRS files, all of the documents done in CG Times and Univers will come in with the wrong type style. If the customer doesn't fix the problem, the users will continue to build documents that are incompatible with other users. The current mismatch caused by Type Director can cause problems as users try to print to different printers or receive files from other users. Is there anything WordPerfect can do to mitigate the damage being done? Solutions: WordPerfect has no way of knowing what the typeface name for a given manufacturer will be, or which typeface descriptors it needs. This is why WP cannot create a program that will correct the problem. It is a Hewlett-Packard problem. HP is aware of it, but to this point they have done nothing to correct it. The only solution is that these users manually set the CG Times typeface that has been installed by HP to the correct description using the PTR Program. For additional information, see Folio memo P51_2262Z. |
Answer:
Details:
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