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HP DeskJet Requested Form Unavailable Choosin |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: When trying to select Paper Size/Type on the HP DeskJet printer in WordPerfect 5.1, the customer receives the message "Requested Form Is Unavailable." The message only occurs when trying to select landscape orientations. Solutions: The HP DeskJet printer cannot print in landscape without the K and L cartridges. The L cartridge cannot be used without the K cartridge, but the K cartridge can be used alone. Once the K cartridge has been marked in Cartridges and Soft Fonts, WordPerfect will be able to select the landscape paper types. The HP DeskJet Plus and 500 Series printers have landscape fonts built in and require no additional cartridges or settings. Note: Customers using LetterPerfect 1.0 and the HP DeskJet printer will require the WordPerfect 5.1 printer driver to access Cartridges and Soft Fonts. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |