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Language Module - "Error: WP Hardware Key Not
DocumentID: 600790
Revision Date: 29-Feb-96 1:28:31 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The user is receiving the message "Error: WordPerfect Hardware Key Not Connected" when entering WordPerfect with the hardware key installed. The user has correctly installed the security key with the Arabic Language Module. The user does not receive this message if their printer is not hooked up to the security key. Solutions: The reason this problem occurs is the printer is turned off when the user enters WordPerfect. The user must have the printer turned on before entering WP to avoid the error message.

Another user received this error after installing the Hebrew Language Module. This user had not properly installed the hardware security key (dongle) to the parallel port of the computer.

Answer:

Details:


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