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Unable To Change Default Settings In Program
DocumentID: 618225
Revision Date: 29-Feb-96 1:38:18 PM

The information in this document applies to:
WordPerfect® 6.0 for DOS

Problem

Symptoms: The .SET file appears to contain default settings that are unchangeable in the program. The customer goes in to change margins to 2", for example, and after typing 2 and pressing Tab, the margin goes back to the default of 1". The same thing happens when the customer attempts to change timed backup, tabs, etc. Solutions: Through extensive testing it was determined there was a conflict between WP 6.0 and the customer's graphics card. The customer was using a Vesa Local Bus Cirrus Logic SVGA graphics card. For this customer, replacing the graphics card solved the problem. There is a possibility that getting an updated display driver specifically for WP 6.0 from Cirrus (if one is available) may have solved the problem.

Answer:

Details:


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