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IBM PS/1 Printer - Makes Multiple Passes On L
DocumentID: 645602
Revision Date: 29-Feb-96 8:19:07 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is having difficulty with her IBM PS/1 Printer. The problem only appears with extremely long documents. On these long documents, at the top of page 19, the printer begins making multiple passes on a line before printing the line. Later on the document will print properly; however, it will begin making multiple passes again at some random place on a page. The document still prints correctly, but it just takes three times as long to print. The customer deleted and reselected the printer several times, but long documents still messed up on page 19. The customer checked the dip switches, and they were fine. Solutions: This mishap is due to the printer overheating. On long print jobs to avoid print head damage from overheating, the printer will start firing every other pin and using multiple passes in order to cool down the print head. After the print head is cooled down, the printer will resume printing normally. WordPerfect has no control of this. IBM states that the printer is working as designed.

Answer:

Details:


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