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HP LaserJet - Jobs Not Printing From The COM |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Solutions: Print jobs sent from WordPerfect through the COM 2 port did not print on the customer's HP LaserJet (model number 2686A) printer. Jobs printed without a problem from DOS. The HP LaserJet manual suggests setting the cable pin-out configuration to 1 to 1, 2 to 3, 3 to 2, 7 to 7, and 5 & 6 to 20 (on the PC side). Jobs sent from WordPerfect printed as desired after changing the pin configuration to these suggested settings. Note: The customer used the COPY CON AUX print command to print from DOS. *This information is given strictly as a troubleshooting option. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |